ilovemexicocozumel
Mexican handcrafts and clothing
Announcement
Shipping Policy:
Your order will be sent out on average within 1- 3 days of ordering.
PLEASE NOTE: Your shipping time depends on when your order is fulfilled by us, not when your order is purchased.
In stock Items:
Estimated Express and standard shipping and delivery times:
USA: Express: 4-6 business days / Standard: 10-15 business days
Canada: Express: 4-6 business days / Standard 15-20 business days
Europe: Express: 6-8 business days / Standard 20-25 business days
Rest of the World: Express: 6-8 business days / standard 20-30 business days
Be prepared for delays during Christmas and other major holidays.
Currently our orders are estimated to take no extra business days to fulfill.
International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us. We'll see what can be done.
Returns policy
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
Wrong size / color:
If you're unhappy with the size or color you've received, first check that the size / color stated on the garment matches the size stated on the Etsy listing. Though rare, it's possible that the wrong item was sent.
Let us know and we'll get you sorted out.
***WHOLESALE***
We welcome wholesale orders, most of our products can be customized, for more details, please send us a direct message, or check out our Instagram page:
Ilovemexico_coz (our username)
***NATURAL GEMSTONES AND HANDMADE JEWELRY***
Find our jewelry store at: gemsbyilovemexico.etsy.com
Featured items
Items
All Items
Reviews
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Rastko on Apr 18, 2024
5 out of 5 starsAmazing hat strap! It is made like a piece of art! Very fashionable 🌟🌟🌟🌟🌟
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About ilovemexicocozumel
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Hand made Mexican opal jewelry at our second store : gemsbyilovemexico.etsy.com -
Supporting families with children, is our main priority when choosing our team members. -
Discussing possible color combinations and spending some time with the local communities. -
The making of a felt heart. All our products are made by hand including all details, embroidery, stiching etc... -
Sharing the knowledge. Techiques are tought by mothers to daughters to carry the traditions and to ensure quality.
Affordable, handmade, authentic, also at gemsbyilovemexico.etsy.com
Shop members
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Robert
Owner
Our family owned store is run by Laura and Robert, they both feel passionate about the Mexican culture. Robert is responsible for customer service and shipping, editing the site and photography.
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Laura
Owner
Our family owned store is run by Laura and Robert, they both feel passionate about the Mexican culture. Laura is responsible for merchandising, custom orders, new designs and overall appearance of the store.
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Chucky
Assistant
Chucky takes care of very important tasks during the process of making items, and as well packaging, such as napping and receiving dog treats every other minute :)
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Penny
Assistant
Penny loves to model our products and helps us to reduce the amount of dog treats are in the house by a significant amount.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
More information
Frequently asked questions
Wholesale availability
Yes we do offer whole sale, minimum order quantity applies
Why my unpaid order is getting cancelled?
Please note that we are a small business and can t afford to hold the pieces longer than 5 days! thanks for understanding, any unpaid order will be cancelled after 5 days of placing the order!